InnoServe - Service Innovations for the Future School InnoServe, an InnoSchool co-project, is co-ordinated at Helsinki University of Technology SimLab. InnoServe research team: Professor Riitta Smeds (Responsible Director) PhD Student Päivi Pöyry, M.A. (Educ.), Lic.Sc. (Tech.) (Project Manager) Based on management theories on business processes and service innovation in business networks, InnoServe • researches the public-private service processes that support the teaching, studying and learning processes of present innovative schools in their environments (the extended school) • integrates the results from the three other InnoSchool co-projects from the point of view of learning as service in itself • facilitates the collaborative learning between the partners developing the Future School Concept, and those developing the Future School service innovations. The pilot schools are analyzed as complex public-private service integrators that together with the company partners provide an extended “teaching service”, organized along the four design dimensions: formal and informal, virtual and physical, local and global, and integrated and distributed services. The research is conducted through detailed video data analyses of different learning situations in the pilot schools. Also interviews, observational data and questionnaires are used for data collection, and process simulations are used for developmental action research in the public-private collaborative “learning service” development. In the second part of the project, the research results will be further used in the pilot schools to support the development of their “extended teaching processes” towards the Future School (Espoo: Opinmäki, Helsinki: Arabia; also other existing schools; Rovaniemi: the village school network). The outcomes of the InnoServe co-project are: • new theoretical knowledge about service innovations in extended schools • new analysis methods for SimLab process simulation data • new ideas to develop SimLab’s own learning and innovation environment further, applying the good concepts and practices of the Future School. For more information please visit the InnoPlay homepage: http://www.simlab.tkk.fi/research/innoserve.htm

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